Clear steps for Australia

Life changes

Find the right steps when your circumstances change.

When your partner or someone you care for dies

Find immediate support, notify the agency and check what happens to payments.

Separation or a partner moving into care

Distinguish relationship separation, living apart through illness and changed accommodation.

Selling, moving or downsizing your home

Check pension, accommodation and concession consequences before committing.

An inheritance, gifts or helping family

Report changed assets and get advice before giving money, property or accommodation rights.

Caring for someone or needing care

Find carer support, care assessment and advocacy without confusing them with pension eligibility.

Super, retirement income and tax

Understand the different systems and find qualified help before making money decisions.

Borrowing against your home

Understand the Home Equity Access Scheme and seek advice about secured borrowing.

Plan who can help and make decisions

Separate Centrelink help, wills, financial powers and health decisions using your state's rules.

Not sure where to start?

Choose a situation to see helpful guides, or speak to someone.

Find your next step · Speak to someone

Help where you live

Cards, concessions and services vary across Australia.

Choosing a location is optional.