Support in Australian Capital Territory

ACT Seniors Card

Current ACT government guidance uses age 60 or over and no more than 20 paid hours a week. The program website says less than 20, so the exact boundary needs confirmation.

Who it is for: ACT residents checking a state card and people needing assistance with the application.

Check the exact conditions: this is a boundary case. Confirm with the administering service before relying on eligibility or cover.

• Residence requirements apply; specified visa circumstances have a separate described route.
• Exactly 20 paid hours is unresolved between the government and program wording.
• The card is free and does not establish federal pension or health-card eligibility.

What to do

1. Read the government application instructions and current program information.
2. Ask the issuing program to confirm boundary hours or visa circumstances before relying on an outcome.
3. Apply online or ask COTA ACT for help if you cannot use the form.

ACT cost-of-living concessions

ACT's support directory identifies rates, energy and other assistance. Each scheme has its own card, residence, household and account rules; holding one card does not activate all bill concessions.

Who it is for: ACT households checking living-cost help, including tenants and homeowners.

• Identify whether the concession concerns a bill, property charge or a separate payment.
• Your exact card, account-holder details and tenure can change the route.
• A deferral postpones payment and should not be treated as a rebate.

What to do

1. Find your bill or cost in the official ACT support directory.
2. Read the relevant application conditions and gather account and card evidence.
3. Ask the administering service about shared or mismatched accounts and check the resulting bill or decision.

MyWay+ and ACT seniors travel

MyWay+ replaced MyWay. The old combined ACT Seniors Card/MyWay card no longer works for tapping on and off, although it remains useful for other Seniors Card benefits.

Who it is for: ACT seniors and interstate visitors checking the right ticket and fare.

• Age, ACT or interstate card status and time of travel affect concessions.
• ACT seniors aged 70 or over have broader free-travel access than interstate seniors of that age.
• Do not discard a valid Seniors Card simply because its old ticketing function has changed.

What to do

1. Read Transport Canberra's current seniors instructions.
2. Arrange the appropriate MyWay+ account, card or ticket for your circumstances.
3. Confirm the fare and time conditions before travel and keep the required concession evidence with you.

ACT adult dental services

Canberra Health Services lists primary holders of PCC, HCC, CSHC, specified DVA cards and ACT Services Access Card. Treatment involves residence rules, assessment, possible co-payments and waiting lists.

Who it is for: People checking their own public adult dental pathway.

• Primary-holder rules matter; being on another person's card is not an automatic substitute.
• Treatment exclusions and charges can apply.
• Limited urgent interstate access has specific conditions and does not generally include adjoining NSW towns.

What to do

1. Read the adult-service eligibility and contact instructions.
2. Have your own current card and residence details ready.
3. Describe symptoms and ask about urgent care, fees and routine waiting before booking.

ACT ambulance invoices and waivers

ACT ambulance guidance says many Age Pension or health-care concession holders may have fees waived, with individual verification. It does not establish universal CSHC or interstate coverage.

Who it is for: People checking an ambulance invoice or their own coverage before travel.

• DVA endorsement, insurance, hardship and exceptional-circumstances waivers have separate conditions.
• Service and card circumstances must be assessed individually.
• A concession question should never delay a medical emergency call to 000.

What to do

1. Read the official fees and waiver instructions.
2. Provide both sides of the relevant card to Shared Services Ambulance Finance using the stated secure route.
3. Ask about invoice review, payment arrangements or travel cover if your circumstances are not clearly covered.

Housing ACT public and community applications

Apply through an ACT Digital Account or the signed-form routes by email, post or a service centre. Housing ACT assesses the whole household and the evidence for housing need.

Who it is for: Households seeking public or community housing rather than immediate crisis accommodation.

• Identity, ACT residence, income and assets evidence is required for relevant household members.
• Medical or accessibility needs and permission to contact support workers have additional requirements.
• Standard, high-needs and priority waitlists do not guarantee an immediate vacancy.

What to do

1. Choose the official online or assisted paper route.
2. Provide household evidence and supporting information for safety or medical needs.
3. Keep contacts and circumstances current; use FIRST Canberra for urgent accommodation risk.

ACT Housing Crisis Support Fund

The fund opened on 30 September 2026. Care Inc.'s provider page gives the current private-renter assessment and digital application route for households at risk of losing their home.

Who it is for: Private renters checking financial hardship help to keep an ACT tenancy.

• Residence, tenancy duration, rental stress, household income and liquid assets are assessed.
• This private-renter route excludes Jervis Bay and has specific community-housing conditions.
• Housing ACT tenants should not assume this application covers the government's separate public-tenant component.

What to do

1. Read Care's current criteria and supporting-document checklist.
2. Seek provider help if the application or housing category is unclear.
3. Use the linked official application and retain its confirmation; use FIRST Canberra if somewhere safe is needed urgently.

ACT Enduring Power of Attorney

An ACT EPOA can specify property and financial, personal-care, health-care and medical-research powers, subject to different limits and commencement rules. Its scope should not be imported from another state.

Who it is for: People planning future decisions or checking the powers granted to a supporter.

• The powers chosen, capacity and witnessing must follow current ACT guidance.
• A will and an agency nominee arrangement have different functions.
• Existing or interstate documents require proper advice rather than an assumption that they are invalid.

What to do

1. Read the Public Trustee and Guardian's current explanation and guide.
2. Consider the decisions and appointments you want included.
3. Obtain appropriate signing or legal help before relying on the form or changing an existing document.

FIRST Canberra

Current housing and homelessness referral, triage and intake route, formerly OneLink. Say if you need somewhere safe now; referral does not guarantee accommodation. In immediate danger call 000.

1800 176 468